Find a fast answer to your question here or check our Terms and Conditions pages
Orders made and paid before 15:00 will be processed the same day on working days. Our partner, BPOST, offers next-day delivery from Monday to Friday.
If you want to pick-up an item, please get in contact through Whatsapp on +32 478 22 70 47.
If you need a different colour or size, please return the item in the original box with your order details enclosed. One-time returns are free; we normally provide you with a voucher for the shipping cost but if you get in contact through hello@coletoriginal.com we can also send you the shipping label.
If you would like to return an item without replacement, please check our Return Policy
We accept payments via Mollie and PayPal or transfers directly to our bank account: KBC BE95 7340 5026 0658.
Orders paid on our bank account will be shipped once the payment is received.
Our fabrics are a combination of bamboo (95%) and elastane (5%) so there's a wide window between sizes.
For example: 65 kg and 178 cm will fit a M if preferred to be worn a bit wider but will also fit an S. I also wore the M while pregnant :) and it fitted perfectly.
As we will never produce too much pieces, it might be possible that your size or colour is out of stock.
You can sign up for a restock alert through this page.